Update by user Mar 18, 2015
Folks you can also call the FDA compliance department directly and speak to Special Agent or fax them
Errol C. Tummings
Consumer Safety Tech
U.S. Food & Drug Administration
Dallas District - Fort Worth Resident Post
(817) 334-5218 x1100 Fax: (817) 334-5642
Original review posted by user Mar 18, 2015
I bought my Magic Massage Ultra from the Enovative Technologies LLC booth in a Dallas trade show for $400 ( Can be found on Living Social for $20 *** me).
They told me it would cure my back pain. I used it and it caused more pain than relief. I almost felt like it was electrocuting me. The following day I went back to the booth the next day and asked my sales rep Eric Klein for a refund, he told me there were no refunds because the FDA did not allow to take back FDA approved devices for refund and I was out $400. I checked the FDA website and called them and they said this company did not have any approvals and that this was a lie.
I asked again for a refund from Angel the customer service manager and they hung up on me.
I filed a formal complaint with the FDA and spoke to there compliance department. Enovative Technologies is now being investigated for fraud.
If anyone else has been affected feel free to contact this person and file a complaint, they will have to give you your money back:
Thanks to my complaint I finally got my refund today.
Enovative Technologies is a scam
This reviewer shared experience about not as described and wants this business to issue a full refund as the author lost $400. peter.anderson1123 is overall dissatisfied with Enovative Technologies and uploaded a picture. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
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